We have made the decision not to ship our products outside the UK. We hope the explanation below helps you to understand and appreciate our reasons for this approach. Note: this does not impact virtual download products like our e-books, they are excluded due to the nature of delivery.

Product packaging and miles travelled

We source all our products, packaging and materials from local suppliers as we want to reduce miles travelled and our carbon footprint. All our packaging can be recycled or is made from recycled materials. We do not feel that shipping products to the rest of the world is sustainable and an environmentally sound thing to do.

Shipping time and costs

We use Royal Mail for all our UK deliveries. International Economy would be the cheapest option for shipping and can take 2 – 12 weeks to arrive as it travels by boat. Cost is from £10.25 UK sterling however is only available for orders under the value of £20.
The next option is International Tracked and Signed service which costs from £11.80 and takes 3 – 5 business days to arrive, this goes by air.
This often makes the shipping costs to be 50% of the total order value for most of our orders. Add on top of that our packaging costs. Plus any local taxes and import fees which are payable by the customer upon receipt it makes shipping rather expensive.

Damaged in transit

We rarely have returns, however if items have been shipped internationally returns are expensive and prove uneconomic to return. Likewise if glass gets damaged in transit then this also becomes uneconomic to return them.